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Accounts Receivable Specialist

Company Overview:

Vital Proteins is an emerging, dynamic brand consisting of a team of passionate individuals who believe whole-food-based nutrition is essential for overall health, fitness and wellbeing. Our team is comprised of intelligent and innovative talent who work collaboratively to ensure creativity, success, and global growth. At Vital Proteins, our mission is to empower our company, team, and customers to live a full, vibrant life. We seek to develop and support the right people, with the right chemistry, who continually ask questions, and in turn will develop and tactically execute good ideas. We are looking for individuals to help us think smarter and put a lot of ideas on the table in a short amount of time. Building a great company is our goal. Quality individuals and getting the team right is our business plan. Our offices are located in the West Loop district of downtown Chicago.

What you will be responsible for:

  • Learning the current accounts receivable and collections protocols of the company
  • Monitoring accounts for past-due payments and following up with customers on payment
  • Advising Management regarding outstanding account issues effecting revenues
  • Maintaining customer relationships
  • Informing facilities/responsible parties of past-due payments
  • Placing collection calls to delinquent accounts to collect payment
  • Resolving payment issues and discrepancies in an effective yet respectful manner
  • Being trained to utilize the company's specialized accounting software
  • Ensure and track customer commitments to AR payment
  • Other duties as assigned

Who you are:


  • 3-5 years of accounts receivable experience
  • Bachelors degree preferred
  • Adaptable to change – not everything will be defined, situations are fluid. The ability to work in a fast-paced, start up, team environment will be key.
  • Must be able to work independently 
  • Strong attention to detail and organization, excellent oral and written communication, and customer service skills.
  • Self-motivated to effectively manage time while balancing the customer needs, emails, accounts, and projects
  • You are passionate about the health, fitness, and/or beauty markets
  • Must be comfortable in various computer applications, experience working with SAP preferred


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