Vital Proteins is an emerging, dynamic brand consisting of a team of passionate individuals who believe whole-food-based nutrition is essential for overall health, fitness and wellbeing. Our team is comprised of intelligent and innovative talent who work collaboratively to ensure creativity, success, and global growth. At Vital Proteins, our mission is to empower our company, team, and customers to live a full, vibrant life. We seek to develop and support the right people, with the right chemistry, who continually ask questions, and in turn will develop and tactically execute good ideas. We are looking for individuals to help us think smarter and put a lot of ideas on the table in a short amount of time. Building a great company is our goal. Quality individuals and getting the team right is our business plan. This position will be in our new creative office space in the Wicker Park neighborhood of Chicago, IL. Vital Proteins has multiple locations where we manufacture and package collagen nutrition products.
We are looking for a high energy, focused, and dynamic Customer Advocate team member to help us keep up with our ever-growing client and customer satisfaction. This position will be responsible for answering inbound phone calls, placing orders in our order management system, responding to emails from customers and answering all wholesale related questions the customers may have. This role will directly and daily interface with our team and is pivotal to our success with our customers. You will be the know it all of our company and have all the customer answers at your finger-tips!
What you will be responsible for:
Who you are: